Black Sutra

Shipping Within India

Delivery Coverage:

We ship to all pin codes across India through our trusted logistics partners, ensuring your products are handled with care and delivered promptly.

Order Processing & Dispatch

Processing Time: Orders are typically processed and dispatched within 1–2 working days.

Delays: If there is any delay in dispatching your order, we will inform you promptly with an update.

Order Delivery Time

Metro Cities: Delivery usually takes 2–3 working days from dispatch.

Non-Metro Cities: Delivery typically takes 5–7 working days.

Note: Delays may occur due to unforeseen circumstances or operational issues, and we appreciate your patience in such rare cases.

Shipping Charges (India)

Orders: Free shipping across India.

International Shipping

Currently, we do not offer any cancellation, return, or exchange policy for international customers. For any queries, please contact us at support@houseofhrdya.com.

Delivery Time:

Your order will be delivered within 5–10 working days from the order date.

(Delays may occur due to customs clearance or other international shipping issues.)

Shipping Charges:

Calculated based on the weight of your order and added automatically at checkout.

All international shipping is on a DDU (Delivery Duty Unpaid) basis.

Duties & Taxes:

Product prices and shipping charges do not include import duties or taxes.

As the recipient, you are responsible for any import duties, customs fees, or local sales taxes applicable in your country.

Important:

If duties or taxes are unpaid and the order is returned to us, shipping charges will not be refunded, and return costs will be deducted from your refund.

Need Help?

For any queries or concerns, especially regarding delayed deliveries, please contact us at: <b>support@houseofhrdya.com</b>